Returns & Exchanges

At PC Express, we want you to be completely satisfied with your high-performance gear. If your purchase doesn't meet your expectations, our streamlined return policy ensures a hassle-free process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned hardware, your refund will be processed back to your original payment method within 5-7 business days.