Frequently Asked Questions

Everything you need to know about your next high-performance tech upgrade.

What kind of warranty comes with my PC Express purchase?

All our hardware components and pre-built systems come with a standard 1-year manufacturer warranty, with optional extended coverage available for premium builds.

How long does shipping take for custom-built workstations?

Custom builds typically require 3-5 business days for assembly and rigorous stress testing, followed by 2-4 business days for secure, insured transit.

Do you offer technical support for hardware installation?

Yes, our expert technicians are available via live chat and email to provide step-by-step guidance for component installation and driver setup.

What is your return policy for open-box electronics?

Items can be returned within 30 days of delivery. Please note that opened software and components with broken security seals may be subject to a 15% restocking fee.

Are your components genuine and brand new?

Absolutely. PC Express only sources directly from authorized distributors. Every product is guaranteed to be 100% authentic and factory-sealed unless explicitly marked as 'Refurbished'.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for high-end gaming rigs and professional hardware.